What our clients are saying...
"From the moment we began working with Shannan, we knew she was an amazing real estate agent. Within an hour of meeting her at an open house, she was already hard at work sending us listings. She made it clear from day one: she was going to help us find the perfect house… And she did!
Whatever we asked for, Shannan was professional and responded immediately. Her knowledge of the area, builders and other agents, and everything else from roofs to crawlspaces, was remarkable. No matter what she was always on our side, advocating for us. We would never have found the house we did without her tireless efforts, and we’ll always be so glad and thankful that we picked Shannan as our real estate agent." Zac & Elyse
Back in July, my then fiancé and I interviewed Shannan McWaters about the possibility of her listing Kimberly’s home prior to our wedding on October 21, 2017. Right off the bat, we could tell Shannan would be a wonderful agent to work with. She is charismatic, charming, and professional. Immediately after walking into Kimberly’s home; she began to point out selling points that would attract buyers to our home. Most important, she wanted us to focus on the wedding first and selling Kimberly’s home second. She instilled confidence in us that due to current market conditions we would get a great offer even if it happened in the “off season”. On October 12, we reached out to Shannan to tell her we would be ready to list soon. Within an hour she had booked a photographer to take pictures. Also, she mentioned she had an “amazing idea” for a video to film in order to market the home on social media. Fast forward nine days and Shannan had listed our home as we were heading to Florida for our honeymoon. Hours later, she texts to let us know we already had three offers. By 6pm Sunday, we had a signed contract from a buyer. All told, in less than 24 hours Shannan had 3 offers and 2 contracts on our home. We got $16,000 more in October than we thought we would list the home for back in July! In terms of marketing, Shannan was unbelievable in terms of presenting our home in a positive light. As for customer service, Shannan managed every detail in order to get a deal done from the moment she listed our home until we had a check in hand. She is charismatic, charming, and professional. Shannan deserves our highest recommendation! I wouldn’t hire anyone else to list my home in Shelby County!
Michael and Kimberly Bailey
"We absolutely loved working with Shannan! She took a specific interest in what we were looking for and worked so hard to meet that need. Shannan took the time to get to know our family and was with us each step of the way. We love our new home and neighborhood and we owe it all to Shannan!" Rebecca, Brandon & Millie
"We are so pleased that we hired Shannan. From the very start of the process she demonstrated her professionalism and competence. She was always well prepared, offered her experience whenever we needed some extra help, and answered every question we had (as well as the questions we didn’t even know we should be asking). Shannan is creative and detailed, which is a great combination. She helped us understand what we needed to do in order to get our home ready to show, took GREAT pictures of our house and made sure that they showed the best of our home. She was creative in how she marketed our home, and used social media very effectively. We thought it would take more than a month to sell our home in Cordova. We had two offers within 24 hours and got very close to our asking price. Shannan is really knowledgeable about all aspects of the real estate market from downtown to Collierville. She also helped us find our dream home and helped us negotiate for our needs in that process too. We are very pleased with her hands on style. If we ever move again, she will be the first person we call. Bonus - She is a lot of FUN!!" Debbie & Chris Pekary
"When you think of great realtors the most common question you typically think of most of the time is; how fast can they sell your house? Well Shannan certainly delivered on this for she sold our house in 3 weeks, but that is not what impressed my wife and I most about Shannan’s work. Shannan worked with us in every way to help us get the most out of our house. She made us feel like we were her only client and that she was truly concerned about our needs. Shannan worked hard for us and was by our side throughout the process. Selling a house can be quite an emotional process, as anyone who has ever sold a house can attest to, and Shannan stuck with us every step of the way. The list of “extras” that Shannan did is not short; she did a photo shoot of the house, made sales videos, ran multiple open houses, ran ads, she even cleaned our house for one of our showings! Shannan is the BEST, plain and simple." Michael & Pam Chamberlain
"Wow, such an exceptional experience selling our home with Shannon! She worked extremely hard to get us one of the highest sale prices in our neighborhood. She is energetic, thinks outside the box and made the selling process stress free!" Joyce & Peter Grant
"My fiancé and I were first time home buyers and knew absolutely nothing about buying a house. Shannan was recommended by a friend and was honestly our saving grace! There were countless things we we would have not known how to do if it had not been for her. She was always just a phone call away and knew all the answers to my questions! I now recommend her to anyone I know buying or selling a home. She makes your experience a breeze! Thank you Shannon McWaters!!!" Sarah & Caleb DeLee
"Shannan made it very easy and enjoyable. I have never seen someone so motivated and energetic about their job. From the moment we met her we could tell she loves what she does. Not only is Shannan a high caliber realtor, she is an even better person. We were so lucky to have worked with her." Mike and Krista Maykowski
"Shannan made what we thought would be a stressful experience so easy and fun! She was professional, trustworthy, knowledgeable, guiding, and kind. Most importantly, she became a new friend. We recently had unexpected career changes causing us to make difficult decisions regarding our new home purchase, and Shannan was- without a doubt- the first person we called. " -Amy & Brian Nabors
"Shannan Mcwaters is the BOMB!! We have had the pleasure of working with her 3 times in the last 3 years. She sold our house in Cordova in 5 months for the highest price per square foot in the neighborhood. She then found a rental house for us in Harbor town which we fell in love with. After deciding to buy in Harbor Town, we again reached out to Shannan. She found us an incredible house and negotiated a price that was one the the lowest per square foot in our area of Harbor Town. Shannan not only gave us great recommendations for contractors but offered great decorating tips herself. Her wealth of knowledge in all aspects of real estate coupled with her tireless energy and positive personality make her the perfect realtor. Thanks Shannan! You're the best!" Pam & Nick Lake
"I just don’t think it’s possible to find a better team of real estate professionals than Lee and Shannan McWaters. In the past six months, they have assisted my daughter and son-in-law in purchasing their first home, they have assisted my husband and me in the purchase of a new home, and they have very successfully facilitated the sale of our previous home which sold in a two week period.Their experience in the Memphis real estate market is broad and lengthy, and they both exhibit a level of integrity and professionalism that reaches the highest level. They are extremely thorough with their analyses and explanations, the research they provide is extensive and valuable, and they are always available and responsive. They make you feel like you are their only client, even though you know you’re not. And the benefit of having both of them to work with is priceless. Although they communicate and coordinate as one team, they both have somewhat different styles and personalities. I personally saw this as an incredible benefit – especially during those tough decision-making times when it was so important to look at the issues from multiple perspectives. As I mentioned, our house was contracted just 14 days after we put it on the market. Within a day or two at most after we listed with the McWaters, photos had been taken and a beautiful custom video had been prepared for the MLS listing. We had our first showing 2 days later, our first open house 2 days after that (with about 6 or 7 walk-throughs), and a few more showings the following week. And then, we received a contract from the first person who saw the house. Lee and Shannan took care of all of the details….so much more than I have ever experienced with Realtors before. They insisted on being present at the closing just in case something went wrong. Their advice was sound and realistic and thorough. They took the time to fully understand our goals and our needs, and they adapted them as their own." -Rebecca Martin
When looking for a home in the Memphis/Collierville area, Shannon McWaters is the person to choose. I could not have made this move without her. She has taken so much time with us and seen after every detail. She is a valuable resource from making sure the inspection was done properly, to making an appointment for the wallpaper guy to meet us at our new home. She has even helped my teenage daughter adjust and feel better. She is a seasoned Realtor that is easy to work with and makes moving an enjoyable experience. I cannot say enough great things about her and would not use anyone else."
Eddie and Rose Anne Parker
"We had been trying to sell our house for more than 3 years. After using 2 other Realtors without success & a brief attempt at FSBO, we consulted with Shannan & Lee as our last resort.Had we done so sooner, the house would no doubt have already been sold. Despite our very tight budget, they got the job done. When it comes to staging, marketing, which improvements to make and how to handle counter-offers, they know the right course.Although the changes weren't always to our personal tastes, they were EXACTLY what the potential buyers wanted. We had more showings in six months than the ENTIRE time it was listed previously. Their office staff is also great & we never got blown off. Would DEFINITELY recommend them as the ULTIMATE "get it done" realtor in the Bartlett area." John & DJ Kelly
"Lee and Shannan McWaters are very special to work with.It was a fun experience. Not many people can say that about selling a house. They guided us every step and we were never stressed. Made it easy!!!"
Terry and Pat Geshke
"Working with Shannan was such a pleasure! She establishes an immediate relationship of professionalism and trust that I find necessary to relieve some of the anxiety in selling a home. I’ve worked with several real estate agents across the country in my many career moves and she ranks at the top! I recommend her highly."
"Choosing the right Realtor can make selling or buying a home a truly good experience for all concerned. Shannan and Lee's (McWaters & Associates) expertise and knowledge, professionalism, and their desire to quickly provide us with a buyer, brought us to a very successful and satisfying transfer of ownership. They are experts in the real estate market and guided us smoothly through the process. We appreciated their care in marketing our home, with consideration of our time and property, and personal attention to details. Having Shannan and Lee as our realtors was an excellent choice for the Boone family. Our complete satisfaction and representation was their #1 priority." Pam & Hugh Boone
"Shannan McWaters was our Realtor when we decided to move to Memphis from Louisiana. There could not be any person or realty organization that performs more, works harder, or really tries to understand your personal needs. Shannan worked both night and day for us while we searched for the right home. She took time to really listen to our needs and desires. She had a large number of properties for us to view. She worked very hard before we even actually arrived. As a realtor and as a person she is definitely a God send and made our move very easy. In fact, we lost the first property we chose which was a difficult decision but with Shannan's help found a home that was much better for our needs. She & Lee also helped us find a new home for our grandson, It was his first house which made him a little nervous. With Lee & Shannan's help, we found the perfect home for a hard working young man. They take the time to really understand what you need in the way of a new home or helping you sell your current home. Lee & Shannan, along with their staff, are the best choice when you need a Realtor!" Rosalyn & Gary Hull
"I have utilized McWaters & Associates for every transaction dating back to 2003. From help securing a place to rent, to the purchase of my first home, to the purchase of a family home, and lastly a purchase of a rental home - this is a team that has helped me every step of the way, with every purchase and sale, from soup to nuts. Trust every transaction to McWaters & Associates, from your first home to your last." Jay Philpott, client since 2003
"Since our association with McWaters Realty we have been truly impressed with all phases of our relationship. Shannan created the most impressive and beautiful virtual tour of our home that we could have ever imagined. She and Lee are totally innovative and motivated, and we are certain that they will help us sell our home in the near future."
"We have worked with McWater's Realty on three different occasions and we were very pleased with the results all three times. Lee and Shannan do a great job of marketing your property so that you get the highest volume of traffic through it. They are genuinely the sweetest people that you could ever work with."
Terry and Missey Hayes
The McWaters came recommended to us by a friend as we were interviewing Realtors to sell our home in Cordova. We were immediately impressed by Shannan's professional competence, her research and approaches to marketing our home, and her immediate response to all of our questions and needs. We depend on her to protect our interests and have been so pleased and secure in our choice of the McWater's company. -Beth & Chuck Smith
We can't thank you enough for the support you gave us throughout the sale of our home. You were with us from the beginning to the end, going way above and beyond the call, making what could have been a traumatic experience a pleasure - well almost :)! You really were fantastic. Dorothy Jenner & David Taylor
1. Shannan guided us through every step of the journey. We got the home we wanted at the price we wanted. And Shannan and her team even sold our old house in 24 hours!
2. This is our second home we bought with Shannan's help and we wouldn't think of using anyone else. My wife and I couldn't be happier with our new home! Daniel McGarry